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Contact Support

Thank you for calling Exostar. We will have adjusted support hours on Monday, September 2nd, 2024 in observance of Labor Day. Our phone support will be available from 6:00 AM to 5:00 PM Eastern Standard time. Chat and video proofing support will be closed during this time. We will return to standard business hours the following day, Tuesday, September 3rd, 2024. Thank you for your patience and understanding!

Please see the Important Updates page for any important messaging and information!

Help Center

View our most common troubleshooting and how-to articles in our knowledgebase.


Still need help? Contact Us

To Contact Support / Submit a Ticket
– For Aerospace & Defense Customers:
fill out online case form below to submit a ticket.
– For Healthcare & Life Sciences Customers: please contact your Tier 1 Support. To find the correct contact information, please click here and select the appropriate industry to locate your customer.

Chat is available Monday to Friday 6:00 AM – 6:00 PM EST 

*Available in 20 different languages via Google Translator*


Phone Support is available Monday to Friday 3:00 AM EST 9:00 PM EST

  • USA & World-Wide Phone: +1 703-793-7800 
  • United Kingdom Phone: 0203 3007093
  • Australia: +61 2 8073 8383

Submit a Ticket

IMPORTANT! Please click SUBMIT only ONCE. The screen may not change for up to 10 seconds before displaying a confirmation. Clicking SUBMIT again will result in duplicate cases. Need help filling out the form? Click here.