Training Resources

PIM User Guides Guide Description PIM Get Started QG Quick guide get started with PIM PIM & MAG Admin Roles...

Certification Assistant Guides Article Name Article Description Create an Assessment This article provides instructions on creating a purchased assessment. Encryption...

User Guides Guide Name Guide Description FIS Product Guide This guide provides instructions how to access FIS and manage your...

MAG User Guides To open and download a user guide below, click on the blue hyperlink. Guide Description MAG User...

IMPORTANT UPDATE Administrator Roles & Responsibilities Administrator Role Description Organization Administrator Responsible for managing all company’s users, application access, and...

User Guides Guide Name Guide Description Phone OTP User Guide This guide provides information and instructions specific to the Phone...

EAG User Guide EAG FAQs EAG General FAQs EAG Login FAQs EAG Error Resolution FAQs

SAM User Guides Click on the hyperlinked guide name to view and download the guide. Guide Description SAM User Guide...

General Navigation Video Please watch the video below to learn basic PolicyPro navigation, to include: Left-hand menu Support features  ...

User Guides Click on the hyperlink name to view and download the guide. Guide Description ForumPass User Guide Instructions how...