This page provides information on the Lockheed Martin initiative to consolidate Lockheed Martin and Sikorsky’s various systems. To access the Sikorsky Supplier Portal, you must have an Exostar’s Managed Access Gateway (MAG) account, with a subscription to Lockheed Martin Applications, as well as a Phone One Time Password (OTP) with Proofing credential.
Depending on your MAG status, you will receive an activation or subscription email, which will serve as the kickoff for this new phase. This email will contain detailed instructions you must strictly follow to ensure a seamless transition, and to maintain the integrity of Lockheed Martin’s supply chain operations. The steps outlined below walk through the entire process, so please review all information to determine where you should begin.
Please ensure your email systems are configured to accept emails from Exostar to prevent them from being marked as spam.
Step 1. Account Activation
You will receive an account activation email. Please review all information provided in the email, paying special attention to your Account Details and User ID.
IMPORTANT: Since you received and accepted the invitation, you are automatically designated as the Organization Administrator for your company. For more information on your administrative responsibilities, please see the MAG Organization Administrator page. Exostar offers a quarterly MAG Administration Webinar that provides information and instructions on administrative responsibilities. Please see the MAG Webinars page for available dates and registration information.
2. Review the Password Policy. Input and confirm your permanent Password. Click Next.
NOTE: Your Email Address or User ID and Password are used for all subsequent MAG logins.
3. Review the information on the screen concerning your security questions. Select and answer your Security Questions. Click Next to open the MAG Dashboard.
Step 2. Accept Terms and Conditions
Once you successfully activate your MAG account, you must accept the Lockheed Martin Applications Terms and Conditions. To accept the Lockheed Martin Applications Terms and Conditions, you must have the Organization Administrator or Lockheed Martin Applications Application Administrator role. Access to Lockheed Martin Applications is not possible for any users in your organization until Terms and Conditions are accepted.
NOTE: If the tile says Pending Terms, an Organization Administrator or Lockheed Martin Applications Application Administrator must accept terms.
2. Click Continue to view the Lockheed Martin Applications Terms and Conditions.
3. Review the Terms and Conditions. Check the box for I have read and agree to these terms and conditions. Click Next to complete the process.
Step 3. Purchase
To access Lockheed Martin Applications, you must purchase a Phone One Time Password (OTP) with Proofing credential from Exostar’s Web Store. Please disregard this step if you already have an Phone OTP with Proofing credential.
2. Click the Get 2FA button from the My 2FA Credentials section on the MAG Dashboard.
3. Select Lockheed Martin from the Partner drop-down menu to display a list of acceptable credentials.
4. Select the radio button for the Phone One Time Password (OTP) With Proofing – (1 Year) option. Click Next.
5. Review and input any missing information in the Primary Information, Billing Address, and Shipping Address sections. Click Next.
6. Select your Payment Method (credit or invoice). Input payment details, if paying by credit. Click Submit.
NOTE: If you pay by invoice, you must make full payment prior to receiving the hardware token.
A confirmation screen displays and you receive a confirmation email, containing the license key required for the activation process. You can activate directly from the confirmation screen, or later via your MAG user account and the My 2FA Credentials section.
Step 4. Proofing
You must activate your Phone OTP token using the license key received via email or at the end of the purchase process. After entering the license key, you will be prompted to select your identity proofing option:
- Self-Service Mobile Proofing: If you are located in the United States, you can complete the self-service proofing process using your smartphone’s camera by providing your Social Security Number (SSN), driver’s license or passport.
- Live Video Proofing: Users located outside of United States must schedule a live proofing session. US-based users may select live video proofing if they are unable to complete the Experian proofing. Please review the Identity Proofing Resource page for additional information prior to your proofing appointment.
NOTE: Experian Self-service proofing is only available in the US. You will need a passport or a driver’s license to complete the process successfully.
2. On the Select identity proofing method screen, click the PROCEED WITH MOBILE PHONE button.
3. Confirm your Full Name. Click Next.
4. Review the proofing instructions. Click the START PROOFING button.
5. Review the Self-Service Proofing Terms and Conditions. Click the AGREE AND CONTINUE button.
6. Complete all required fields including all nine digits of your Social Security Number, to verify your identity. Click Next.
NOTE: If your name is listed incorrectly, click the MY NAME IS INCORRECT button.
7. Enter your Mobile Number. Click Next.
NOTE: If further evidence is needed, you are prompted to answer Knowledge-Based Authentication (KBA) Questions. Once you complete the questions, click Next.
8. You receive a proofing link on your mobile phone. Open the link.
9. Click the Let’s get started button.
10. Capture a photo of the back and front sides of your ID. This is required.
11. Capture a photo of yourself (this is required). Once completed, a confirmation page displays.
12. Once you successfully complete your instant proofing on your mobile phone, return to the proofing application.
13. Click on the ID PROOFING COMPLETED button in the proofing application.
IMPORTANT: Once you successfully complete your proofing, you must register your credential. Please see the steps outlined in Step 5. Register Credential below.
2. In the My 2FA Credentials section on the MAG Dashboard, click the Enter it here link, under Have a License Key?
3. Enter the license key you received via email in the field provided. Click Submit.
4. Review the information on the screen, verify your name and desired proofing country. Click Next.
5. Select Verify my identity by meeting with an agent later as the Proofing Service.
6. Click Schedule an Appointment. Review the information and click Continue.
7. Select an appointment date and time from the calendar. Click Continue.
8. Enter required fields. Click Confirm.
NOTE: You will receive a confirmation email. Shortly before your proofing interview, you receive a WebEx invite via email. On your scheduled appointment date, an Exostar Proofing Agent will contact you.
9. Launch WebEx via the link provided in the email. Select your webcam for video, but do not connect to the audio.
NOTE: There is limited time to complete troubleshooting during your appointment. Failure to appear for your scheduled appointment will require you to reschedule via your MAG account.
10. You must present approved identity documents and answer a series of yes or no questions to an Exostar Proofing Agent.
After a successful proofing, the agent provides an activation code, which is required to complete the credentialing process. Once your proofing is complete, the code cannot be retrieved by anyone, including Exostar Customer Support. The activation code expires 30 days from the issue date. If your activation code is lost or expired, it may result in additional cost to you or your company to repeat the identity verification process. If you fail the webcam proofing, the proofing agent provides further instructions.
Step 5. Register Credential
Upon completing a successful proofing appointment, the proofing agent provides an activation code.
2. Enter the activation code in the field provided. Click Continue.
3. Select the desired delivery method. Select your country from the dropdown provided, and enter your phone number. Click Register.
NOTE: Exostar recommends you register at least two phones, but you can register up to three.
4. An activation code is sent to your phone via the delivery method selected, and a verification code field displays on the screen. Enter the code. Click Continue.
5. A confirmation page displays. Click Register Another Credential to proceed through the steps again to register an additional phone, which we recommend. To complete the activation, click I’m done, go to dashboard.
Step 6. Access
Please note, as an Organization Administrator, you must first give yourself the Application Administrator role to approve your own access. Once you approve your access request, you can then access the application. Please be advised only users with the Organization Administrator role can make these changes. Once you successfully complete account and credential set-up, you can access the Lockheed Martin Applications.
2. Click on View Users. Search for yourself, and click the User ID link next to your name.
3. Scroll down to the Application Settings section. Make sure the App Admin checkbox is checked.
NOTE: If you uncheck the box next to Org Admin and submit the change, you will lose Organization Administrator privileges. If you lose these privileges, you must have a different Organization Administrator reestablish your role, or contact Exostar Customer Support for assistance.
4. To the right of App Admin, click the gray Update button to open a new window In the window, place a check in the box for the application(s) (Lockheed Martin Applications) you would like to be an administrator for and click Done at the bottom to close the window.
5. Scroll to the bottom of the profile. Click Submit.
6. Click on the Registration Requests tab and the Authorize Application sub-tab to display a list showing any users awaiting approval.
7. Click the hyperlinked Request ID to open your request. On the next page, click Next.
8. On the next page, select Approve from the drop-down labeled Is this user authorized to have an account provisioned for them for the application.
9. Select Approve. Click Next:
You will see a message stating the approval is complete. Please note it can take several minutes (up to a few hours) for an application to become Active once you have completed authorization steps.
2. Locate the Lockheed Martin Applications tile, located in the My Applications section of the MAG Dashboard. Click Launch.
3. Select the phone number to which you want use to receive the OTP code. Choose the delivery method. Click Send to have the code sent to your phone.
4. You will receive the OTP code on your phone. Enter the code in the OTP code field. Click Next to open Lockheed Martin Applications.
NOTE: Once you receive the code, it will be valid for the next two minutes. If the code expires,
click Resend verification code.
Existing Users
For existing MAG users with valid OTP credentials, please see the following additional resources:
- OTP Renewal: This page provides information and instructions on the OTP renewal process.
- Phone OTP: This page provides additional information on the Phone OTP process, including how to complete a proofing upgrade purchase for an existing Phone OTP credential.
- OTP Training Resources: This page provides downloadable user guides and OTP Frequently Asked Questions (FAQs).