Please note, this page is specific to Service Provider Administrators and Management & Portal Administrators.
| Housekeeping Rule | Action | Notes |
|---|---|---|
| User doesn’t complete first time login within 180 days. | Suspend SAM Account | When a user’s account is created and linked to a Remote Identity Provider the status is automatically set to ‘Active’ so this rule will not be triggered for these users. |
| Pending Activation reminder email frequency | 4 Reminder emails | Reminder email frequency within 180 days after 1st activation email: – 14th day – 28th day – 42nd day – 166th day |
| Active User does not log into SAM for Y days. | Suspend SAM Account | – Y is based on the SAM application with the maximum # of days a user must access it before their subscription is suspended and adding 30 days. – Currently the max # of days is 730 so (Y = 730 +30 = 760 days). |
| Active user does not access Application after X days | Suspend user’s access to Application | X is Configurable for each application and can be turned off. |
| – Housekeeping does not apply to SAM accounts linked to Organizations that have requested that housekeeping be turned off. – Housekeeping does not apply to SAM accounts that have deferred first time login emails. | ||
| Account status is unsuspended | If a user is re-subscribed for an application this will cause their application status to go from ‘Suspended’ to ‘Active’ |