How to Renew Certificates

You may renew your certificates 90 days prior to expiration. If you have expiring certificates, you must not reapply for certificates, unless you are attempting to upgrade the certificate assurance level. 
For FIS MLOA Software and Hardware certificates, you must download your renewed certificates using your existing unexpired certificates. 

Renew Certificates

To renew your certificates:

1. Use your unexpired certificates to log into Exostar’s Managed Access Gateway (MAG).
2. Click your My Account tab, the Manage Certificates sub-tab, and the Renew Certificates tab.
3. Click the Renew button.
4. Option: provide a sponsor code if one is available to you. Click Next.
5. A confirmation screen displays.

NOTE: If you are not logged-in with any digital certificates, you are required to login with the certificates you are attempting to renew. A screen displays with a link to login with your credentials.

Next Steps:

Once you submit your certificate renewal request, the following actions will occur:

• You will receive two confirmation emails your request for renewal has been submitted to the FIS Administrator for approval.
• The FIS Administrator receives a notification to approve your request.
• If the FIS Administrator approves your request, you receive an approval email with a passcode to download your certificates.

---

Download Renewed Certificates

Prerequisites to download renewed certificates:

• Login to MAG with your Email Address/User ID & password AND the certificates you renewed.
• The passcode you received in the Certificate Renewal Approval email.

To download your renewed certificates:

1. Once you are logged in, go to the My Account tab, select Manage Certificates/Download Certificates sub-tab. NOTE: Skip to Step 3 if you are downloading renewal certificates other than FIS MLOA hardware.
2. Click the Download button to proceed. The remainder of the process follows the basic download.