What is ProviderPass?
ProviderPass is a solution that enables Electronic Health Record (EHR) vendors to support Electronic Prescribing Controlled Substances (EPCS) within their e-Prescribing platform. ProviderPass is used by several EHR vendors as part of their DEA compliant EPCS solutions.
Please select your EHR vendor from below to access their support page.
EHR Vendors
Support
If you are using ProviderPass or have been instructed to use ProviderPass and have questions or are experiencing issues, please contact your EHR Help Desk. Please work with them for assistance.
Please find your Vendor in the list below and their support contact information:
| Advanced Data Systems ADSC Contact Support Call # (800) 899-4237 Ext1 | Marquis Email: helpdesk@mhm-services.com Call # (800) 305-0468 |
| American Medical Solutions https://amsemr.com/contact/ Call #(602) 997-7041 | MedicalMine https://www.charmhealth.com/contactus.html Call # (855) 571-5557 |
| Cerner www.cerner.com/support Call # (800) 651-4411 | Meditab Email: support@meditab.com Call # (510)201-0130 |
| Chart Perfect www.chartperfectsupport.com Call # (800) 403-2330 Option 4 | MountainSide Email: support@mountainsidesoftware.com |
| CleanSlate Centers https://www.cleanslatecenters.com/ Call # (833) 505-4673 | NEMO Health Email: support@nemohealth.com Call # (248) 213-9900 |
| Consolo Services https://wellsky.com/support/ | NewCropRx https://newcroprx.com/contact-us/ Email: CustomerSupport@NewCropRX.com |
| Credible Behavioral Health Email: BDRteam@credibleinc.com Call # (301) 652-9500 Ext.1 | Office Ally https://cms.officeally.com/Pages/Support.aspx Call # (360) 975-7000 option 2 |
| DocuTAP https://www.experityhealth.com/contact/ Call # (877) 697-4696 option 1 | Patient First Email: MIS.Helpdesk@patientfirst.com Call # (804) 822-4520 Toll Free # (800) 447-8588 |
| DSS Email: support@rxtracker.com Call # (561) 284-7620 | PCC Email: support@pcc.com Call # (800) 722-1082 |
| DxWeb Email: Customercase@dx-web.com Call # (212) 967-1944 | PharMerica Email: Pharmericasupport@pharmerica.com Call # (877) 581-6400 |
| eClinical Works my.eclinicalworks.com Support: (508) 475-0450 Billing: (508) 475-3096 | Point and Click Email: support@pointnclick.com https://pointnclick.zendesk.com/home |
| Experity https://www.experityhealth.com/contact Call # (877) 697-4696 Ext 1 | Practice EHR https://www.practiceehr.com/contact-us Call # 469-305-7171 option 2 |
| First Data Bank Email: cs@fdbhealth.com Call # (800) 633-3453 option 3 | Quest Diagnostics Email: care360support@medplus.com Call # (800) 697-9302 Option 1, then 2, then 2 |
| InSync insyncsupport@insynchcs.com Call # (877) 346-7962 | SequelMed https://support.sequelmed.com/ Call # (631) 694-3600 option 3 |
| IVIRMA Email: ArtemisSupport@ivirma.com | Spine Online Email: solsupport@akgroup.com Call # (703) 391-6345 |
| Systemedx https://www.systemedx.com/contact.html Call # (888) 499-8324 |