Connect Accounts allows you to connect multiple accounts in order to leverage credentials of one account to access applications associated with another account. Accounts are connected in a Parent (primary) Child (secondary) hierarchy. Child accounts may be connected to the parent account. Users are given a choice of accounts to access when logging in with the parent account’s credentials. The parent account’s credentials can then be leveraged to access applications the child accounts to which they are subscribed.
To Connect Accounts
- Under the My Account tab, click Connect Accounts.
- The Connect Accounts section displays any accounts with a matching first name, last name, and email address, as well as notes indicating whether the account is eligible for connection. Select an account to designate as a child.
- Enter the password of the account to which you want to connect. Click Connect Account.
- A notification will display your account connection was successful. To add additional child accounts, click Return to Connect Accounts Main Page.
- From Connected Account Details, you can add a memo to the account for organizational purposes. Memos display during login. You can also disconnect all linked accounts.
Login to Connected Account
After connecting accounts, you are required to login with your parent account credentials. If you try logging in using the child account (and not the parent account), you will receive the following message, Your User ID/Password combination was not recognized.
- Enter your Parent Account Credentials first, then select the account you want to access. Click Next to complete the login process.
- Enter your Password. Click Next to complete login in with your connected account.