Exostar’s Managed Microsoft 365 Training Resources

There are 4 roles available to users within the solution:
– Sponsor Administrator: The individual(s) that will manage the Exostar Managed Microsoft 365 for CMMC for an Exostar customer. This role invites users into Exostar Managed Microsoft 365 for CMMC from their own organization and from partners, suppliers, and other organizations. Sponsor Administrators create the team spaces used to store, share and process Controlled Unclassified Information (CUI).
– Team Manager: The Team Manager role enables designated members to perform team-level management functions including inviting users and managing the Team space.
– Member: The contributor role for any member of the sponsor organization within the Team.
– Partner: Your external Partners who also have contribution abilities within the Team.

Users with the sponsor administrator or team manager role can add team members using the Exostar Managed Microsoft 365 app:
1. Choose Exostar’s Managed Microsoft 365 on the left side of Microsoft Teams.
2. Select Invitation at the top.
3. Enter the user’s email address. Click Lookup to verify the user is eligible to be invited.
4. Select the checkbox next to the user in the search results.
5. Choose a team.
6. Click Submit Invitation.
Please see the Team Management page for more information on inviting users.
NOTE: To prevent invitation of unauthorized users, adding team members using the Microsoft Teams Add Member option is not supported. All invitations must be initiated through the Exostar Managed Microsoft 365 application.

Users with the sponsor administrator or team manager role can remove team members using the Exostar Managed Microsoft 365 app:
1. Choose Exostar’s Managed Microsoft 365 on the left side of Microsoft Teams.
2. Select Manage Teams.
3. Choose a Team.
4. Select Team Members.
5. Select Edit next to the member to remove. Select Delete Member.
6. Click OK to remove the team member from the team.

Please see the Team Management page for more information.

If you are connecting to the Exostar Managed Microsoft 365 via Exostar’s Managed Access Gateway and you do not have your own Microsoft GCC High Tenant, you will not be able to access via the Teams desktop application. The desktop application does not support connecting to a remote identity provider like Exostar so you will need to use the web-based application via your browser.

The Exostar Managed Microsoft 365 solution satisfies 85 of the 110 NIST 800 171 controls. The other 25 controls are a shared responsibility. See the “Shared Responsibility Matrix” document (https://tinyurl.com/ExostarCompliance).

If you are learning Microsoft Teams for the first time, please see the training available here: 
https://support.microsoft.com/en-us/office/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7#:~:text=Microsoft%20Teams%20video%20training%201%20Get%20started%20Quick,team%20schedules%20with%20Shifts%20More%20resources%20Training%20 
NOTE: Some capabilities may be restricted in the Exostar Managed Microsoft 365 environment.

We conform to the limitations of Microsoft Teams. Limitations can be found here:
https://learn.microsoft.com/en-us/microsoftteams/limits-specifications-teams

Yes, instructions for accessing the recycle bin can be found here:
https://support.microsoft.com/en-us/office/restore-items-in-the-recycle-bin-that-were-deleted-from-sharepoint-or-teams-6df466b6-55f2-4898-8d6e-c0dff851a0be

To gain access to the GCC solution without a GCC account, we create an account for you in GCC and forward emails from this account to your email address.

Instructions for preventing emails from being sent to your junk folder can be found here: 
https://learn.microsoft.com/et-ee/outlook/troubleshoot/junk-email/new-emails-automatically-move-to-junk-folder

Yes, you can download files. Once it leaves the enclave, the organization that has downloaded the files is now subject to protect that document under the NIST 800-171/CMMC compliance ruling.

You can view Visio files within the application, as well as provide comments, but you cannot edit the file(s). If you require the ability to edit files, please contact Sales.

– Please make a request via this form.
– Alternatively, reach out to your Exostar sales representative.

– No, File Drop messages senders do not require a seat license.
– However, to collaborate within the team, users must have an Exostar Managed Microsoft 365 seat license and be invited to the team that received the message.
– Sponsor Administrator / Team Manager roles can read and export the message and its attachments.
– Once exported, all roles invited to the team can login and collaborate on the file attachments within their web browser.

As soon as the File Drop message arrives within our environment it is within the Exostar boundary and is immediately compliant.

– Exostar’s Managed Microsoft 365 is powered by Microsoft 365 in their GCC-H government cloud environment.
– Before the sponsor organization receives the File Drop message and its attachments, it is scanned for malware, ransomware and viruses.
– Full details of the protection provided can be found here: https://learn.microsoft.com/en-us/compliance/assurance/assurance-malware-and-ransomware-protection.

For this initial release, no. However, compliant file drop is in rapid development. This is considered a high priority roadmap item.

Yes! The Compliant File Drop feature will be available soon for Enterprise customers.

We are currently working on this for a future release.