There are two options for responding to orders in BSCP. You can respond to the entire order as one action, or you can respond to each schedule line in the order as a separate action. The following response options are available for Suppliers:
· In Process: You want to communicate to Boeing you are working on this order.
· Accept: You have reviewed the order, it is accurate, and you can fulfill it according to Boeing’s requirements without any changes required.
NOTE: Accept is an end state. Once ALL lines in the order move to Accepted, the action buttons no longer display. However, if a change order comes through for any schedule line in that order, the Accept and Acknowledge with Exceptions buttons display for all schedule lines. You can move an order from Acknowledged with Exceptions to Accepted by entering a Supplier Message and clicking the Accept button on the Order Details page.
· Acknowledge with Exceptions: You are unable to fulfill the order as it stands and need to suggest some changes to it before accepting. You MUST enter an explanation to the Buyer in the Supplier Message field. The maximum character length is 4000.
NOTE: If you use Accepted with Exceptions, you must follow up with an email to the Buyer. Exceptions are not Binding unless and until Buyer’s Authorized Procurement Representative confirms in writing (e.g. issuing a revision to the Purchase Contract/Purchase Order).
When you click an action button to create your response, all the order lines move to the selected state (except Cancelled lines), and the order state moves to the selected status. The response will go to Boeing, and the Order Response Sent to Boeing field in the order header changes to Yes.
States applied by Boeing:
· Updated: Means there was a data change sent by Boeing for that schedule line or order. See the Changes to Discrete Orders help file for more details.
· Closed: You cannot use Closed orders to create shipments or invoices.
· Cancelled: You cannot use Cancelled orders to create shipments or invoices. If a line or entire order is cancelled, you receive an email alert. Cancelled orders do not require an action in BSCP by the supplier.
When all order schedule lines are actioned, the Order State changes, and the order response is sent to Boeing. The Order Response Sent to Boeing flag changes to Yes. If the flag is No, one or more of the schedule lines on that order is still in a New or Updated state.
Respond at Order Level
1. Go to Order Management, Discrete Order, Summary.
NOTE: BSCP defaults to the Header Summary tab. The counts on this page are per order, and the other tab, Schedule/Line Summary, shows counts per schedule line.
2. Enter search criteria. Click Search.
3. In the bottom section of the page, click the number link for New, Updated, or In Process orders.
NOTE: A list page of orders is displayed with one row per order, if you are on the Header Summary tab.
4. Click the Order Number for an order to go to the Order Details page.
5. Select the desired response.
Respond at Schedule Line Level
If you access order information from My Workspace or the Discrete Orders/Search workflow, the list page is at the schedule line level. This means each row of data represents one order schedule line.
If you select one or more rows, and click In Process or Accept, or enter a Supplier Message, and click Acknowledge with Exceptions, you apply that status at the schedule line level.
If you do not respond to all the schedule lines for an order, the order response does not go to Boeing. It is strongly recommended to access orders from the Discrete Orders/Summary workflow. The resulting list page or orders are at the order level, and responses are for all lines on that order.
Respond to Multiple Orders at Once
1. Go to a list of orders from the Discrete Orders, Summary workflow.
2. Select the orders to action, and click In Process, Accept, or Acknowledge with Exceptions.
NOTE: If using Accepted with Exceptions, you must fill in the Supplier Message field and follow up with an email to the Buyer. Exceptions are not Binding unless and until Buyer’s Authorized Procurement Representative confirms in writing (e.g. issuing a revision to the Purchase Contract/Purchase Order).