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  • Secure Access Manager (SAM)

  • Customer Support


    For questions or issues that pertain to a specific application, please click the company logo below to be redirected to the appropriate Customer Support group:












     Merck Logo

    EngageZone             MRL Service Desk



    AMGEN Logo(1)  




     Biogen Logo




    JohnsonJohnson Logo




    Lilly Logo 2



    Pfizer Logo




    PROACT Logo




    Shared Investigator Platform



    SpineOneline JPEG


    For questions or issues accessing your SAM account, please contact your SAM Organizational Administrator. SAM administrators can be found by following the steps below:

    1. Login to SAM (https://secureaccess.exostar.com)
    2. Click on ‘My Account’
    3. Click on ‘View Organization Details’