•   Ministry of Defence (MOD) 2-Factor Authentication


    Ministry of Defence is focused on increased protections against evolving cyber threats.  To address security risks, Ministry of Defence and Exostar have partnered to implement a 2-Factor Authentication (2FA) login process. 

    2-Factor Authentication (2FA) mitigates the risk of cyber-attacks by validating the identities of users accessing the SCP-MOD application with a second authentication method.  SCP-MOD users will be required to activate a Phone-Based 'One-Time Password (OTP)' authentication credential on a landline or mobile phone.  The OTP credential will be used in combination with the User ID and Password each time the user logs in to access the SCP-MOD application. 

    The OTP purchase and activation process is managed through Exostar's Identity Access Management Platform (aka MAG).  SCP-MOD users will need to purchase and activate a Level 2 Phone-Based OTP credential (which does not require identity proofing to activate).

    Please refer to the support guides below for instructions on how to obtain your Phone-Based OTP Credential.  (Note:  Exostar users who have already purchase equivalent security credentials do not need to complete the phone-based OTP process.) 

    Ministry of Defence greatly appreciates the cooperation of our valued supplier partners in making security a priority.


    Next Steps

    View the Phone-Based OTP Quick Reference Guide (QRG) for step-by-step instructions

    View the Phone-Based OTP Level 2 User Guide for detailed information

    Additional Support

    Learn more about OTP

    Learn more about EAG

    Contact Customer Support