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  • Customer Support

    Customer Service representatives are available Monday to Friday, 3AM to 9PM Eastern Standard Time. 

    World Wide: 
    Phone: 1-703-793-7800 

    From United Kingdom: 
    Phone: 0203 3007093   

    Online Support 

    You can create your own support case online.  Click here to describe your issue or question.  You can also send attachments, such as a screenshot. A case number is sent to you by email for tracking.  A customer service representative will contact you by email or phone. 

    Billing and Support Center

    If you have access to the Billing and Support Center (located in Managed Access Gateway - Exostar's sign-on application) you can create an online case and then track the case's details and progress.  To access the Billing and Support Center - log into MAG and then click the 'Billing and Support' button in the top right corner of the page.


    Sales and Marketing

    For more information on Exostar's solutions please contact us at: 

    Phone: 703-793-7733

    Website: www.exostar.com 


    Exostar Corporate Office:

    2325 Dulles Corner Boulevard
    6th Floor
    Herndon, VA 20171