For new users of Boeing 787 SCMP, there are
several options to receive training and assistance.
Help Files - while logged into 787 SCMP, click on
the 'Help' link in the top right corner of any page to find helpful
instructions and useful tips. Help files are by topic - for example, 'Orders
– Download Order Items'.
Quick Reference Guides - summarized process steps and overview
information for working in 787 SCMP.
Detailed Presentations - very detailed step-by-step
instructions and business process information.
Alerts and Reports – summarized information about the types of
email alerts and exceptions that are available in 787 SCMP, plus a help guide
for generating reports.
Online Support – use this link to create a support case with
Exostar, if you do not find what you need in the training materials below or
have a specific question.
Administration – for assistance with managing users or organizations, refer to
the separate ‘Administration’ page.
Quick Reference Guides
Get Started with 787 SCMP
First Time Login Process
Personalize 787 SCMP
Glossary of Terms
Download-Upload Planning Schedules
Multi-Collab View (MCV) Page
Receiver Reference Number
Download Order Items
Receipts Upload Template - Sample
Returns Management Overview
Reverse Logistics PO
Return Shipment Manifest
Alerts and Reports
Information Manager Reports
Alerts and Exceptions - Table